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Can I update my delivery address after I've placed my order?Updated 2 months ago

If you've made a mistake with your delivery address, please get in touch with us here as soon as possible after placing your order. If your order hasn’t been processed or dispatched yet, we may be able to update the address for you. 

Once your order has been dispatched, we’re no longer able to make changes on our end. However, you’ll still have the option to contact or redirect depending on your location to amend this prior to delivery.

How to Redirect Your Parcel

Team Global Express

To request an update of your shipping address, please reach out to Team Global Express here and provide as much information as possible, including updated shipping address. 

You are also welcome to contact us here if you have any issues with having this updated.

NZ Post

If you're located in New Zealand, please note that your tracking ID will become active in the NZ Post system once the parcel arrives in New Zealand. At that point, you'll be able to redirect or manage your parcel through the NZ Post tracking portal. 

Please note only the receiver can request a redirection through NZ Post once the parcel is in transit. For more information on redirecting a parcel, click here.

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