Checkout and Confirmation
I’m having issues at checkout, how can I get help?
If you're experiencing issues at checkout, there could be several reasons. Please try the following steps to resolve the issue: Clear your browser's cache, cookies, and history, then restart your browser. Check your internet connection to ensure...
I haven't received an order confirmation, has my order gone through?
Order Confirmation and Tracking Once your order has been successfully placed, you will receive an order confirmation email within one hour. You can also view your order confirmation and check the status of your order by logging into your Tarocash...
Can I change or cancel my order?
Can I cancel or change my order? Once an order is placed, we’re unable to cancel or make any changes. This is because order details are sent automatically to our warehouse to ensure your items are processed and delivered as quickly as possible. If...
If there is a problem with my order, who do I contact?
Need Help with Your Order? We strive to provide the best possible experience, but we understand that sometimes issues can occur. If you experience any problems with your order, please contact us here . To help us resolve your issue quickly, please...
Why has my order been cancelled?
We do our best to keep our online stock levels accurate. However, occasionally we may need to refund an item or order due to quality control issues or stock availability. We apologise for any inconvenience this may cause and appreciate your...